Pullkey support
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We're here to help with orders, account issues, restaurant partnerships, and general support.
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Helpful answers
Frequently asked questions
How do I track my order?
Sign in, open your orders, and select the active order to see its latest delivery status.
How long does delivery take?
Delivery times vary by restaurant and distance. Your estimated time appears before checkout.
What payment methods do you accept?
Available payment methods are shown securely at checkout and may vary by location.
Can I change or cancel my order?
Contact support as soon as possible. Changes depend on whether the restaurant has started preparing your order.
How can I request a refund?
Contact our team with your order details and a short explanation so we can review the request.
How do I become a restaurant partner?
Use the partner link below to create your merchant account and start the onboarding process.
